FAQs

Frequently Asked Questions
 

Most questions and concerns are already covered in the main page but here are some of the most commonly asked questions that came in...

Question : Do you offer hard-copy versions of the program?

Yes we do. You can opt for the 2-DVD disc edition and we ship worldwide for free! You need to purchase the online member access before you choose the option for the physical copies. 

Question : Are these any hidden charges?

No. It is a one time fee. There are no hidden charges and you will not need subscribe to any on-going fees at all.

Question : How secure is my order?

Answer: Your order is safe because this online transaction is 100% protected using a secure server. Your credit card information is not stored. All payment information is encrypted (using strong 128-bit encryption, sealed with Verisign) and is not disclosed to anyone, including myself.

We use a third party credit card processing company called ClickBank to handle all of our orders. ClickBank is the world's largest, safest and most dependable company for taking online orders for downloadable products. 

Question : I live outside of the US. Will I be charged in US dollars or my country's currency?

Answer: When your order is processed, the banks will automatically determine your country's conversion rate against the price of the book in US dollar

Question : I don't like using my credit card on the internet. Can I pay by money order or check?

Answer: I apologize but we only accept credit cards or PayPal. This also ensures that you'll get immediate delivery without the need to wait for cheques or money orders to clear.

Question : What is the refund policy?

Answer: 'm so confident that you'll love the course that I'm offering a full 60 days "no questions asked" money back guarantee. If the product does not live up to any the claims stated, I don't want your money, and I'll give back every penny back to you.

No hassles and we can part as friends. This is more than a guarantee. It is a promise.

More Questions? Then please contact us using the online help desk

Happy Styling!

Toni Moretti
Professional Hairdresser | NVQ Trainer

Tony Moretti 68 Beecham Court Owings Mills, MD 21117 United States

Click Here To Order Toni's Hairdressing Course »